← Warm Intro

Support

Need a hand? We're a small team and happy to help.

Email us at hello@warmintro.org and we'll get back to you.

How do I get in?

Create a free account in the app with Sign in with Apple. If you have an invite code from an existing member or host, enter it to connect your account to that host/cohort context.

How do introductions work?

We introduce you to one person at a time, and only when there's real overlap — for example when a mutual suggests it, or when an ask you posted matches an offer. Names and photos stay private until you both accept. You can pause or turn off intros anytime in the app, with no penalty.

Why is it quiet some weeks?

By design. We only reach out when there's something genuinely worth your time. A calm week isn't a bug.

How do I manage notifications?

You choose whether to enable notifications after your first weekly envelope. You can change this anytime in iOS Settings → Warm Intro → Notifications.

How do I report someone or get help with safety?

Use the report option on a profile or message, or email us. Reporting someone also blocks them from being matched with you.

How do I export my data or delete my account?

Both are available inside the app under your profile settings. Deleting your account removes your profile and personal content.

Privacy

See our Privacy Policy.